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This Privacy Policy explains how Planet League Ventures Limited (Planet League, we, us or our) collects, uses, shares and protects personal data relating to users of the Planet League platform, including participants in tournaments, campaigns and programmes.
This Privacy Policy should be read together with our Platform Terms of Use and any tournament-specific rules or notices.
Planet League Ventures Limited is a company registered in England and Wales under company number 11189610, with registered office at Bank House, Southwick Square, Southwick, Brighton, United Kingdom, BN42 4FN.
For general privacy enquiries, rights requests, or complaints, please contact us at [email protected].
The categories of personal data we may collect include:
We may also derive or infer information from the above categories, such as participation patterns, moderation outcomes, retention indicators, or likely interests, where this is appropriate and lawful.
We collect personal data from a range of sources, including:
Depending on the context, we rely on one or more lawful bases under the UK GDPR, including performance of a contract, legitimate interests, legal obligation and consent where appropriate.
| Purpose | Examples | Likely lawful basis |
|---|---|---|
| To provide the Platform and tournaments | Creating accounts, authenticating users, administering tournaments, calculating scores, verifying submissions, showing leaderboards, awarding badges or prizes, providing customer support | Performance of a contract; legitimate interests |
| To moderate content and protect integrity | Checking evidence, detecting fraud or abuse, enforcing rules, preventing cheating, safeguarding users, investigating complaints | Legitimate interests; legal obligation where applicable |
| To communicate with you | Service messages, tournament updates, important notices, support responses | Performance of a contract; legitimate interests |
| To improve the Platform | Analytics, diagnostics, service development, campaign analysis, product design, security testing | Legitimate interests |
| To market Planet League and relevant campaigns | Sending newsletters or promotional content, showcasing user stories, promoting campaigns, inviting users to future tournaments | Consent where required; otherwise legitimate interests |
| To work with campaign partners and prize providers | Administering partner campaigns, fulfilling prizes, reporting on outcomes, coordinating venue activations or community programmes | Performance of a contract; legitimate interests; legal obligation where required |
| To comply with the law | Responding to legal requests, tax/accounting compliance, regulatory requirements, protecting legal rights | Legal obligation; legitimate interests |
Where we rely on legitimate interests, those interests may include operating and improving the Platform, ensuring tournament integrity, keeping users safe, supporting partner campaigns, understanding impact, and promoting Planet League and its services in a proportionate way.
We recognise that children's personal data deserves particular protection.
If a tournament, campaign or feature is open to users under 18, we may require parental or guardian consent, age-appropriate messaging, additional moderation controls, or restrictions on visibility, communications, rewards or activation features.
Where we rely on consent as a lawful basis for processing personal data in connection with an online service offered directly to a child, UK rules on children's consent will apply. Where required, we will seek parental responsibility consent for younger children and will make reasonable efforts to verify that consent.
We will design relevant parts of the Platform with the best interests of children in mind and may restrict or disable certain features for younger users.
Some profile details, submissions, leaderboards, rankings, team affiliations, campaign outputs or tournament results may be visible to other users or to the public, depending on the settings, the feature and the tournament format.
Where public/private controls are available, you are responsible for managing them. However, some information may still need to be processed internally by Planet League and relevant partners for moderation, safeguarding, fraud prevention, reporting or legal compliance.
If you upload content to a public gallery, public profile, leaderboard, tournament page or campaign showcase, that content may be viewed, shared or reposted by others. Please think carefully before making content public.
We may share personal data, where lawful and appropriate, with the following categories of recipients:
Some of our service providers or partners may process personal data outside the United Kingdom. Where we transfer personal data internationally, we will use appropriate safeguards as required by applicable law.
We keep personal data for no longer than is reasonably necessary for the purposes set out in this Privacy Policy, including to provide the Platform, administer tournaments, resolve disputes, keep records, comply with legal obligations and protect legal claims.
Retention periods may vary by data type and context. For example, account information, tournament participation records, moderation records, prize administration records and customer support records may each have different retention periods. We may also retain anonymised or aggregated data for longer.
Subject to applicable law and any exemptions, you may have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction, portability, objection to certain processing, and rights relating to automated decision-making.
You can exercise your rights by contacting us at [email protected]. We may ask for information to verify your identity before acting on a request.
Where we send direct marketing, we will do so in accordance with applicable law. You can opt out of marketing communications at any time by using the unsubscribe mechanism in the message or contacting us.
We may use cookies and similar technologies for authentication, security, analytics, functionality and campaign measurement. Where required, we will seek your consent and provide additional cookie information through a cookie notice or preference tool.
We use technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, misuse or alteration. However, no online service can be guaranteed to be completely secure.
If you have concerns about how we use your personal data, please contact us first at [email protected] so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO) in the United Kingdom.
We may update this Privacy Policy from time to time. The latest version published on the Platform will apply from the effective date stated there.